Improvement to age restrictions

Steve Abbatine

• May 28, 2019 13:25

Age restrictions are based upon the age of the child at the season registration date but this causes some issues. 

If class start date is way beyond the season start date then the system incorrectly restricts the registration by the public user and this leads to confusion and call to our facility.

Having an age restriction based on the actual class start date would solve the problem. Could use a hierarchical approach to make this very flexible, Look for age restrictions on class then on level, then on season

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• Official comment

  

  Tim

  • July 14, 2021 21:56

  Hi Grace, you can use specific "birthdates" instead of "age ranges" when working when the governing body's age chart. 
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  Grace Hoene

  • July 14, 2021 21:38

  We are a new customer and setting up programs now, and it appears this is still an issue. The workaround that (I think) I've found is to set the season start date to the cutoff date for your organization. December 31 is the cutoff date for our national governing body so that is what it is set for. It is not the actual start date but it doesn't appear the start date for the season will be visible to the user. 

   

   

   

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  Grace Hoene

  • July 15, 2021 19:40

  Where is that located within Dash? When I am "Settings" for the Level, it says:

  Age Restrictions

  Age restrictions are based on the season start date of ___"

   

   

   

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  Tim

  • July 15, 2021 19:47

  Switch from "Age Range" to "Birth Dates" to change how the age restrictions are handled. You can be very specific with the birth dates. i.e. 1/1/2015 - 12/31/2016

  

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