It would be awesome if there was a way to assign an email template to a membership and have the template go out to customers when their membership is either expired or expiring. This would give them a heads up and allow them time to know it is expiring so that they can renew it. The ability to send more than once would also be ideal. For example: I could set the reminder to go out 30 days before expiration date and then again 7 days before. These timelines being customizable would be very helpful for different membership options.
If this is not possible than this could work as a quicker fix maybe: Currently in the customer search tool you can do an expired membership search and send emails that way. The only current problem is that it only shows active memberships (See Attached Image) and since we have almost 1/2 of our customers who are currently using an inactive membership that we are still honoring it is a pain to do this search because each time it needs to be done we have to re-activate the old memberships, do the search, then de-activate them. If there was a way to show inactive memberships in the search then we could easily do this search weekly/monthly or however often we wish.
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