When a customer first purchases an item or signs up for a program in Dash either through the Admin side in person or through Dash Online, they have the ability to receive a full itemized invoice with payment details automatically to their email if one has been assigned to their customer profile page.
Another type of receipt a customer may receive is if they are making a payment against an existing invoice. In this case, the receipt the customer will receive will be a simple summary of how much was paid and a link for the customer to be directed to their Dash Online billing page to see the invoice in detail if they wish. The reason for this "summary" style of invoice is because they already know what they have paid for and do not need to have the itemized details listed again since it is simply a "Payment" towards it.
Here are some examples of the different receipt styles:
- Customer registering for program and payment (Email will display full itemized receipt)
- Same customer from above making an additional payment towards their open invoice from above (Email will display summary view receipt)