You can change your banking information through your CardPointe portal.
Once you are logged in, go to support and create a ticket with the reason "Bank Account Change".
Before you begin, ensure that you have the following information available:
- The old routing and account numbers
- The new routing and account numbers
- The new bank account type (deposit, withdrawal, or both)
- The Tax ID associated with the merchant account
- The last 4 digits of the account owner’s Social Security Number
- The merchant account owner's legal name
- A voided check, in the event that your information cannot be verified automatically