Resetting Dash User Password
After filling out the User Profile information above, as a System Administrator, you can still edit or create the user's password. From the User's profile page, click "Password" on the left hand side.
- In order to edit anything on someone else's profile, you must first authenticate it with your Password. Enter your System Administrator password.
- Password. Enter a password for the user that is 5 to 20 characters in length and contains at least one number, capital letter or non-alphanumeric character.
- Verify Password. Verify the new user's password by retyping it.
- Press Submit.
- The customer will then use this temporary password to log in, where they will be prompted to enter their new password.
Resetting a Customer Password
The option to reset a customer's password is located under the "3-dot" button on the customer profile. Clicking "Reset Password" will send a form email to the customer to create a new password for their Dash Online account. This keeps the customers privacy intact since the User will not know the customer's password at any time.