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Fall 2019 Updates
Families Sharing a Credit Card
If a customer has a credit card stored on their account, on the Admin side, a list of family members can be selected to also be able to use this same credit card at time of checkout on the Admin side (Not currently available to Open Edge Customers).
Mass Invoicing Update
For those that use the "Assign to Cart" or mass invoicing feature on our Class, Team, or Camp rosters, we have added the ability to set a payment collection date for customers with saved credit cards to collect automatically.
Time Based Discounts
Create special discounts depending on time of day and/or day of the week.
The ability to have repeated Ice Cuts during an event for a specified time has been added.
Summer 2019 Updates
Sticker Printing - Font Size
You can now edit the font size on the stickers that you print using PrintNode. This is in the same Integrations section of the Company Settings page. more
Reset a Customer's Password
Instead of Change Password on a customer profile, you now Reset Password. This will send the customer an email to reset or create their own password. More info here.
Changing a User's Password
Now when you change a Dash User's password, it will only be temporary until the User logs in. Once the User logs in with the temporary password, they will be prompted to set a new password of their own choosing. See more info here.
Membership Audit Log
We have added the ability to see when changes have been made to a membership connected to a customer profile through the Audit Log.
Double-booked Staff Alerts on Scheduled Events
If there is another event with the same Staff assigned, you will be warned with a "Double Booked" alert on the event page. Clicking on this alert will open the conflicting event page. See more info here.
Bulk Editing Booking Manager Events
Easily change dates, times, or resources of more than one booking event from one screen. See how this new Bulk Editing feature works here.
Discounts Using Historical Invoices
New invoices can include items and qualified discounts because of a prior purchase.
You can now set up tags to automatically apply to the customer through the Kiosk. Whenever a customer creates or updates their profile through the kiosk, it will apply the tags that you have entered. Shown in the screenshot below. More information here.
From the new Program Roster pages, you can swap registration to different family members.
Automatic Upsell Items
Choose whether you want to add products to Program Registrations for a fee or no fee at all.
Adding Registration Add-ons
*Only featured on the New Team Page. Original Team Page not supported.
On the new team page, use the 3-dot button next to the customer who is adding Add-on products to their existing registration. This will update their existing invoice from the point of registration. More info here.
Spring 2019 Updates
Children can use an account credit on a parent's account and parents can use credits on their child's account. Time to share that money more easily!
Dash Online Team Registration Prompt
Choose what type of team registration your customers will see in Dash Online. In the Season's level setting, choose whether the customer can create a team where each person pays their own set fee (Individual Team), a Normal Team where the team as a whole needs to come up with a total team fee to pay, or you can now allow the customer to choose which kind of team they want to create.
Manually Add a Prerequisite to a Customer
If a customer is not on a class that has an assigned prerequisite, you can apply it manually on the customer profile instead of adding the class and using the Attendance Report. more
Sales Toggle (Category Sales Report)
The Category Sales report now has a Sales toggle that will display sales that have been collected or paid rather than revenue that is accrual based. more
Google Address Integration
We are making typing in addresses for customers in Dash Online and staff a little easier by integrating with Google to provide address suggestions.
Event Editor Changes
Payment plans are an option you can add to a registration, typically used for higher priced items to spread the cost over time. When a payment plan is enabled for a registration your customers can choose to pay in full or opt for the payment plan. Click here, for more!
Winter 2019 Updates
Broadcast Email Status
After initiating a broadcast email, you will have the ability to or cancel emails that have not been sent until they have all finished sending.
If you are interested in offering your customers a package deal where when they purchase a product, they get a freebie, be sure to check out the new product add-on feature.
You can now change all settings and names of Dashlets after they are created instead of deleting and re-creating them.
Roster Report Update
Along with a UI update, the Program Roster report will now allow you to view any custom field answers associated to a roster and export it to CSV.
League Scheduler Game-by-game Matrix Report
The Matrix Report will allow you to see how the League Scheduler will create the week-by-week game matrix. Click here to learn more.
Taking payments through the booking manager has an "Easy" button now. From the Booking page, simply click "Add Payment" and the shopping cart will appear. Click here to learn more.
Fall 2018 Updates
Payment Schedule and Payment Schedule Result reports
The Payment Schedule report and Payment Schedule Result report have been merged into one report. The Scheduled Payment report..
The Booking Options page has had a makeover so that we could offer you the ability to set a base rate for each availability and additional fees based on required time periods.
Block Booking Update
Fixed some bugs on the Booking Options page for the Booking Manager so that events would conform to a defined block range.
Invoice Reversal Updates
- We have moved the "Reversal" option on an invoice to the three vertical dots to the right of each line item.
- If you are reversing or adding additional payments towards a program registration, the new line items will now appear on the original invoice for that customer.
Discounting an Existing Invoice
For those that want to add a discount to an invoice, after it has been created, your wishes have been answered.
Mass Invoice Update
When adding an additional fee to a program roster (class, camp, team, other) you can now lump in the additional tournament fees, referee fees, etc into their base team fee that they are paying.
Summer 2018 Updates
Grouping by Location in the Booking Report
The Booking Report can now group results by location. Totals will be given at the bottom of each location in the report.
Tax Exempt Customers in the Booking Manager
Fees/products now recognize Tax Exempt customers in the Booking Manager. This is now reflected in the invoice created from the booking.
Add and Edit Authorized Pick-up's
A list of authorized people will appear on the customer profile page where you can edit and add additional people if you choose.
Customer Profile Medical Notes
If a customer has any medical notes on their profile page that need to be exported into a spreadsheet, this can be done through the Customer Search Report.
Declined Payment Schedule Email
If a customer's payment schedule is declined, they will receive an automatic email from Dash.
Change Invoice to Different Customer
If you have ever needed to change an invoice once it was created to a parent instead of child, you can now do this.
Payment Schedules Visible Online
Dash Online has been updated to allow customers to more easily see their invoices and even pay for their scheduled payments early.
The display that appears on your monitors for your customers to see has been updated as well as we have added some more options to customize the view.
Some changes have been added including prompting for an email first and if it is an existing account, a prompt to login or receive a code to your email address will appear on the page. Learn more about how it works here.
Spring 2018 Updates
Booking Manager UI Update
The event create and edit window has been updated. We also fixed a few issues we noticed with recurring fees not working properly and the auto add feature adding an additional fee when editing an existing event.
Class Checkin System
You can now check in your customers using the Class and Camp Checkin tool.
Applying Scholarship Funds to Existing Invoices
You can now apply scholarship funds to existing invoices. After you have initially set up the Scholarship, you are able to apply scholarship funds to existing invoices for those individuals that qualify.
Customer Search Report
The page has been organized by different filter sections to help with better navigation.
Camp Check In Updates
Check out the new and improved check in system that now includes the option to digitally sign a camper in and out plus lots more cool features.
Billing for Lights in Booking Manager
Add multiple default products to your booking depending on the time of rental.
Custom Program Configuration
Create and name your own Program Types.
Winter 2018 Updates
Assigning Team Dues
Team Managers can assign players on their roster a specific amount they should pay towards the team fee in Dash Online.
Drop Paid Customers from Rosters
If a customer is paid on a roster but you still want to drop them, without refunding the money, you can do this.
Products UI Update
We have changed the look of the Products page and have even added a few new options like searching for location specific products.
Customers can check in using the Kiosk and even view upcoming events they can join or select the event they are already registered for.
You can add a question to your registration form that is prompted by a prior response.
Custom Form Builder UI
The UI on the Form builder page for Custom Forms and Fields has been updated.
Create funds that can be applied towards specific products and can even be allocated to certain families.
Assign employee pay rates and allow instructors to view their schedule through Dash Online.
Fall 2017 Updates
Search for available space on the Dash Admin side to create a new booking.
Rental Inventory Management
Interested in renting some tables and chairs to your customers? Check out this new feature to see how this has been integrated into the Booking Manager.
Date of Birth Requirement
Choose whether you want to require an adult to enter in their birth date in order to create an account in Dash Online or the Kiosk.
Summer 2017 Updates
Stagger registration by giving certain priority groups early access to register for upcoming seasons.
Upcoming Season View for DASH Online
Decide whether you want to allow your customers to see future season information ahead of time through the Program Finder.
Customer Search Report Update
We have changed the way you search for the entire database and for seasons specifically.
Updated Drop Down Menus for Multi Select Options
Throughout DASH you will notice a change from the drop down and select option to a now more condensed type ahead and/or select.
Pass Report Converted to Jasper Report
The Pass Report report now includes the options to show passes sold during a given time period and whether or not to display customer contact information.
On a camp roster, you can choose to see a list of people that have been authorized to pick up each camper.
League Standings Widget
We have a new DASH widget that you can use to build a League Standings page and paste the embed code on your website. From there, the team pages can be viewed publicly without logging into DASH Online.
Sales Tax Report
This is a report you can use to get the total sales and total tax applied for a sales tax return.
Daily Checklist Updated
We have added invoice details (amount invoiced vs paid), whether a Pass was used, and under the "Alert" column it will display the event type.
Registration Kiosk Improvements
Step 1 of 5 now clarifies that it is for "Adult/Parent Account Information". That way customers don't start filling out the information for their child(ren) until Step 3 or 4.
We made the birthdate entry field more mobile friendly.
Revenue Detail Report Updated
An "Amount Due" column has been added to the Revenue Detail report. And if a Payment Schedule is in place then the next payment date will be listed.
Camp Attendance Report
This is a report you can print with camper listed by camp name and activity groups. Used for recording whether they attended or not.
Camp Registration Update
We added a new checkbox on the registration box on both the DASH Online and the Admin side so a customer, for example, can easily register for all Friday's of a camp if desired.
Convert an Organization to Individual Customer
Organizations and individual customers can now be converted either direction.
Spring 2017 Updates
Documents can be sent to customers and employees to be signed electronically through our partner HelloSign.
Require Tag for Product Purchase
A Customer Tag can be required prior to registration. Assign the tag to the customer profile and Product to operate as pre-approval for purchase.
USA Hockey Membership Integration
Verify your customers have valid USA Hockey membership by adding a prompt when signing up for a program in DASH.
We have added the option to prompt Users on the Company Settings page to update their DASH login password every 90 days if you decide to be PCI Compliant.
Online Reservation Request
The first version of our Online Booking feature has been released. This allows customers to search by specific dates and a time they want to view open resources for.
Locker Manager Released
The Locker Manger is a tool for the staff to create locker spaces, assign customers their locker, and initiate the customer billing process.
Improvements include; enhanced mobile menu, expandable global search field and updated font and color scheme. See the differences between the user interfaces here.
Winter 2016-17 Updates
Resource Groups Across Multiple Locations
From the Resources Management page, you can assign Resources from multiple locations to a single Resource Group for easier viewing on the calendar.
Created Date added to Membership Report
Membership Created date is included when you Search or Export to CSV.
Reminder Emails Enabled for all Event Types
You can enable Email & SMS reminders for any Event Type, including Classes and Camps.
Customer Child Care Statement
View an entire family's invoice statement that is commonly used for end of the year tax reports.
A Fund type can be assigned to a product and reported on.
Documents on User Accounts
Special documents such as contracts can now be uploaded to User (employee) profiles.
Old Waitlists Moved to Past Seasons
Waitlists for older seasons will be combined into Past Seasons section on customer's profile.
Location Filter added to Customer Events Report
A location selector has been added to the Online Events Report (AKA Customer Events) when running a search for the "CHECKIN" event type.
Export Options on Group Search
The Team/Class/Camp Search page now has CSV and PDF buttons for exporting search results.
Subscribe to SMS during DASH Online Signup
Customers can choose to subscribe to text messages when creating their profile. A cellphone number and Mobile Carrier are required when subscribing.
Season Information on Invoice Receipts
Season and Level names are now listed in the description section on invoice receipts for Classes, Camps, and Teams.
Customer AR and Expired Membership Reports Updated
Both reports have been converted to Jasper business intelligence reports. We have also added an AR Aging Report.
Disable Automatic Additions to Family Membership
Family memberships can be restricted by toggling off the Auto Add Membership. Employees can then manually add qualified members.
Authorization to Refund onto a New Credit Card
We have added the Credit Card Reversal authorization, which will allow the employee to reverse a payment onto a different credit card.
Fall 2016 Updates
Option to Print Receipt with Gratuity Line
Receipts can now be printed with or without the gratuity line, if you have Gratuity Line on Invoice feature enabled.
DASH Online Signup Time
Season's can now have a signup time specified.
Email Notification for Program Comment
When a customer or employee adds a comment to a Class, Camp, or Team the employee listed as Responsible, will receive an email notification.
League standings can have bonus points calculated into the normal point system for wins and ties.
Convert Normal Customers to Organizations
Participant and Contact customer types can now be converted to Organizations.
Create and edit your own Company tax rates through DASH.
Add a surcharge to all credit card transactions run through DASH by adding a Transaction Fee.
Summer 2016 Updates
Camp Transfer Button
A transfer button has been added to transfer participants to a different camp roster.
Resident Pricing on Cash Register
If you have resident and non-resident pricing setup, the resident price will now be listed in parenthesis.
Assign Team Colors in DASH and DASH Online
Teams can now have a designated color.
Accept Donations through DASH Online
You can ask customers to donate before checking out online.
Rate Structures for Calendar Events
Require Storing of a Credit Card for Product Purchase Online
Customers can be forced to store their credit card information when purchasing certain products online, like an auto renew membership.
Event Information Included on Email Receipts
Scheduled events, on invoice receipts, will show resource location (including address), date and time under the invoice information.
Save Calendar Preferences for All Users
System Admins can save Resource Order for all employees.
Customize Event Template Reminders
Game and Event reminders can be modified from the default template.
Program Finder Widget
We've added an embedding tool (website widget) that allows you to customize how you want your Program Finder displayed ahead of time. Simply copy and paste the Embed Code on your website.
New Booking Manager Authorization
We have added a new authorization that can be added to any employee role under the Scheduling section called "Booking Delete".
Audit Log for Events
Changes made to calendar events will now be tracked via the Audit Log.
Pass Types can be enabled to expire on a given date. The Pass Setup page has been updated with a new look as well.
Employee Role Management Page Updated
We have combined the Authorizations and Roles page so that when you create new roles, you will assign them from the newly updated Employee Management Page.
New Family Members Automatically Added to Family Membership
When creating a new customer, as a family member on the admin side, that customer profile will be added to any connected Family Memberships.
Mobile Player Card Access
When a parent views their Member Card via DASH Online or the Mobile app, the entire family will be accessible to scan in.
Camp Transfer Update
Users without Refund & Reversal authorization are allowed to transfer camp dates within the same camp.
Event Types can be Changed
An existing event can be changed to a similar event type.
Add links to external company resources or websites.
Continue Shopping Prompt in DASH Online
Customers are now prompted when registering to add more items to make registration for multiple siblings or multiple programs easier.
Blackout Dates per Location
Each Location can now have it's own Blackout dates to avoid conflicts for the Booking Manager, League scheduler, and the Class and Camp Scheduler.
Spring 2016 Updates
Multi-League Scheduler in Beta
Update also includes:
- Auto Logout prevention and Auto Save
- Matrix page is sortable and searchable
- Team Notes available in popup window
- Interleague Play option
Camp Refunds and Transfers
Refund or move dates around within the same camp all on one screen.
Internal Custom Fields
Create Internal custom fields for staff members to see and answer on the admin side.
User Roles are Location specific
An employee can be assigned to a Role at specific Locations (if you have more than one Location for your company).
The Authorized Roles are based on the location that the employee is logged into.
Employee/User Page has been updated
You will notice that there is a new look when you view the User listing page and when creating or editing a User profile.
New Fee section added in Booking Manager
The Fee Section can hold the booking deposit or any additional products you would like to add to the booking that are not tied to an individual event.
Alternate Emails now receive Broadcasts Emails and Team Messages
Alternate Emails, assigned to a customer profile, will be sent messages generated from the Customer Search & Email page as well as messages generated from the DASH Online Message Center, as long as the customer has not unsubscribed from email.
Email Templates can be Inactivated
You can now search by template name and inactivate outdated templates.
New User Interface Updates on Rate Structure Pages
The Resource Rate Structure has a new updated look.
Online Messaging always enabled for Team Managers
When Online Messaging is turned off then only team managers will be allowed to send messages via DASH Online.
Customize the Filters on Your Program Finder
Choose which filters you want your customers to see on your Program Finder for your company's website and DASH Online page.
Time stamp Added to Wait-list Roster
Customers will have the date & time they were added to the Waitlist displayed next to their name on the roster.
New User Interface Updates
New clean UI for seasons & levels:
Customer Check-In Audio Alert
You can now set an Audio Alert on a customer ID card scan, if the customer has any issues that need to be taken care of.
Location Specific Memberships and Event Types
Winter 2015-16 Updates
User Interface Updates
The Season, Level and Event Type pages have been updated to a new UI.
Showing Unpublished Events
The Calendar will now display a visual reminder for unpublished events.
Payment Allocation by Location
Payments received will now reflect the location they were collected in, rather than the location they were invoiced in.
New additions have been added to the Pass feature such as a Location Selector, Toggle to allow online purchases, and the ability for family members to see and use each other's passes.
Showing Unpaid Events
If a customer has an invoice with a balance owed on an event or if there is not an invoice attached in the calendar, you will see a $ symbol.
Updated Event Start/End time Search
Filter Customer Search & Email report for Events Dates more specifically by using start and end time.
Adjust Team Invoice
Team invoices can now be adjusted after the fact, without having to re-invoice.
Add Gratuity to a Paid Invoice
Print the invoice for your customer so they can add a tip to a cash or credit card invoice.
Store Payment Info on an Organization Type
Add a credit card or ACH info to be able to collect invoices automatically via a payment schedule.
Activity Groups Updated
The Define Activity Groups page now allows you to view, add, edit, and delete groups for any particular camp ID.
Merge Customer Tags
Customer Tags, used to track customers, can now be merged.
Roster View Update
Unpaid Customers will now appear at the top of the roster to make it easier to collect payments for those long rosters such as camps.
Expiration Dates for Membership Products
At the product level for a membership, you can enable the membership to expire on a specific date and even prorate.
DASH Online Registration Tree Option
Choose if you would like to have your customers see available Programs to register initially when logged into DASH Online.
From the User profile page Dash Theme can be personalized.
Product Inventory Control
Products can now have an Quantity saved and updated when purchased.
Product Transaction Report - Authorization Change
Global Financial authorization is required to view more than the past 7 days of the Product Transaction Report. Employees that have GL Report authorization can still access the report, they will just be restricted to searching transactions from the past week.
Upload Files to Customer Profile
Customer profiles now have a field in the right column to upload files. The maximum file size is 20MB.
A Make Payment link was added to the receipt emails on invoices with balances so customers can login directly to their Open Invoices page on DASH Online and make payments.
Also, a button was added to the Organization Type so that the Invoice Summary of open balances is viewable.
Merge Organization Types
Organization Types can now be merged together.
- Can be toggled from active to inactive
- Can now be deleted from last created to first
- Removed "Fail" from the Team Attendance page
- Displayed in order on edit page and when selecting from the Level Maintenance page
High Privacy Schedule Setting
Team Seasons can have public schedule views disabled online. Only participants that are on the roster can see their league's schedule. The game schedules are kept hidden from customers with no affiliation.
Teams & Leagues Online Registration
DASH Online registration changed to "Join a Team" or "Register a Team" instead of "Individual" and "Team".
Chat with support
Help Center chat feature enabled.
Customer Search by email
Email address is now a default option to search customers for next to First and Last name.
DASH Link Changed
The DASH button in upper left hand corner now directs the user to their "home" page. Home pages can be set up through the User (Employee) profile page.
9.0 Beta Release Updates (August 2015):
User Interface Updates
Throughout DASH we have been updating pages for a new sleek, mobile friendly, easier to use interface. We will be updating pages continuously. Here is a list of some of the pages that have been restructured:
Gift Card Feature
The Checkout page has had a makeover that include some new features:
Easily submit a shopping cart with one click of the Quick Cash button.
New Dashlet added to the Dashboard
Existing Dashlet Updates
Added the "View More" link to some existing Dashlets to be able to click straight to the Sales Report for that time period.
Customers can now choose whether they want to Register in the Kiosk by creating an account that gives them Online access or whether they just want to give the minimum info in order to simply sign the Waiver for the facility.
New Customer Type
We have added a new Customer Type called "Organization".
Upload Files to Events
Files can now be added to an Event in the Calendar.
Summer 2015 Updates
Camp Check In Updates
- Now includes a field to search by camp name or Camp ID.
- Checking a customer in will save the data on the group attendance page.
Activity Group Names are now Editable
From the "Define Activity Groups" page the "Group Names" can be selected to edit s needed.
Registration Email has been added at the Level Maintenance Page
An email can now be set at the setting to go to players registering for a Class, Camp, or Team.
Suspended players cannot log into DASH Online
If a player has been suspended in DASH, they will receive a message and will be denied access when they try to log into their account via DASH Online.
Spring 2015 Updates
House Teams and Class Fees are automatically added to the cart
When a customer is added to these rosters, the cart will automatically appear with what is owed.
If a customer is added to a class or team that requires a membership and if they do not have a current membership, they will be prompted to purchase one.
Suspended Players on the Daily Checklist report
If a customer is currently suspended and a has a game, class, or camp scheduled for that day, your staff will be alerted on the Daily Checklist report.
Set Days Before for Schedule and Membership Reminders
On the Company Settings page, you can select when the reminders go out to your customers.
Location has been added to the Program Finder
On the Program Filter results, your customer will now see what Location or Facility where the Class, Camp, or Team will be taking place.
Sub Areas can be organized
You can organize the sub areas how you choose on your calendar by adding numbers or letters before the name.
Automatic Email to Responsible Employee
When a customer is added to a roster, the employee that is attached as "Responsible" will receive an automatic e-mail alerting them that a customer has been added.
Audit Log now includes Employee History
You can track what an employee has changed on the Class, Camp, Team and Customer Profile pages.
Search Waitlists through Customer Search & Email
In the Advanced Search Report, you can select a list of products and view the customers that have purchased these in a given time period.
Winter 2015 Updates
Camp Dates on Invoices
When a customer receives their invoice, the dates they have registered for will appear on their invoice.
Class, Team, and Camp Notes can be Private or Public
Public notes can be seen by all customers in the Program Finder Details box. Private notes can only be seen on the Admin side via the DASH Console.
Add to Bookings for Events on the Calendar
Event booking allows you to add calendar events to multiple resources.
This feature allows you to add customers to a Waitlist on a roster either on the Admin side or through the customer portal (DASH Online).
Event Types with Rosters
A new type of event can be created to add rosters and charge customers through the event page.
Use prerequisite requirements to restrict customers from registering for classes, camps, and teams that they aren't yet ready for.
Create prepaid items that customers can purchase and use in the future. Similar to a punch card, this Pass feature is useful for drop-in and prepaid classes.
DASH 8.0 introduces new user interface updates to streamline how you search and navigate through the application. The DASH search makes it easy to quickly search reports, tools, settings, customers, teams, classes and dates. See the new user interface here.
More Administrative Control
You've been able to create custom Event Types and User Roles for a while now - and we're continuing to open up the system to help you setup your system the way you like. You can now edit Product Categories, the Sports list, Calendar Periods, Login Names and finally - you can choose your preferred Date and time format from your employee set-up page or the Company Settings Page.
You can now quickly schedule entire season of classes or camps using the new Class & Camp Scheduler tool. The system will automatically propose event start date/times based upon the class's day of the week and start time settings, and will show you at a glance if there are any conflicting events or user-created blackout dates set.
Dashlets (new dashboard)
The old Flash based Dashboard has been completely rewritten to take advantage of HTML5 and includes a vast array of new Dashlets to give both employees and facility owners the information they need to run their business more efficiently.
Allow your new and existing customers to easily view your entire event catalog, whether they are logged in or not. You can even embed the Program Finder into your existing website to ensure that customers have a seamless signup experience.
Resident & Non-Resident Pricing
DASH now includes a Geographic Information System that allows facility owners to draw zones on a Google Map to indicate where their resident/non-resident boundaries reside. The system will then use the address of each customer to decide if they are a resident in one of these zones and adjust the price of products and sign-up fees accordingly.
Rosters can now be setup to lock on a specific date to prevent customers' from registering on the Level Set-up page.
All changes to customer profiles are now tracked in an easily accessible audit log. We plan to extend auditing to other objects in the system.
An alternate email can be added to a customer's profile to send reminders and emails through the Customer Search Tool.
Check out the redesigned app which allows customers to view their teams, classes, camps, schedules and even Register for new programs!
- Calendar interval can now be toggled between 15, 30, and 60 mins
- Calendar start and end times can now be specified (will be overridden if there are events that are before/after the start/end times)
Other Minor Updates
- Usernames can now be specified when creating Employees
- Events can be booked on multiple resources
- The mobile DASH site now includes a Player Card that provides basic information about the customer along with a barcode for quickly signing into a facility.