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Creating Product Discounts

You can create discount codes that can be applied to most products through DASH or DASH Online.

Required Authority:

By default, the new Product Discount action is part of the Product Management authorization group. This authority action is required to create and manage discounts.

Create Discount Codes

To manage your discounts, click on the Gears Icon (Settings) and press Discount Management. You can also use the global search box and begin to type in "Discount" to select the Discount Management page.

Discount Definition Fields:

Name: A human readable name for the discount. Displayed on receipts.

Discount Code: A unique identifier for your discount. For coupon-code type discounts, users will enter this code in their shopping cart to apply the discount. 

Even if you're creating an automatic discount you should enter a unique code here to help track your discounts.

Description: A longer description of how the discount is intended for use, to help in administration. Not displayed anywhere except in the Discount Manager.

Discount Amount - can be either:

Percentage: If you want your discount to be a percentage of the item price, use this field.

or

Dollar Amount: If you want your discount to be a particular dollar amount, use this field.

Visibility: Is the discount available to customers online or only to hosts? Choose DASH, DASH Online, or both.

Date window: If your discount has a valid time window - i.e. the discount can only be used during a specific time period.

Begins: Date and time the discount becomes active.

Expires: Date and time the discount becomes inactive.

Required Quantity: The number of product items that need to be in the shopping cart in order for the discount to be valid. For example if a customer needs to purchase 5 days of camp in order to receive a discount, you would say the required quantity is 5. If you have a discount on a dozen bagels, you'd set this field to 12 and assign the discount to the bagel product.

Remaining Availability: If the Limited Availability box is checked, this box reflects the number of this discount remaining available to any customer. Once the quantity is zero then the discount is not allowed for anyone. For example, if you want to give 10% off to the first 20 people, set this number to 20 when you create the discount and you'll see it count down as people use it.

 

Options:

Repeat: Select this option if you want your discount repeated over every applicable item. It will repeat once for every group of whatever number you have set in Required Quantity. It is important to set this option for most percentage style discounts if you want the percentage to apply across the entire group.

Limited Availability: See Required Quantity above. Allow this discount to be used only a certain number of times overall. This counts down once per discount code use instead of once per quantity-item use.

Family Discount: Family discounts are also known as 'Sibling' discounts, and can be restricted to products that are events within a single season. If you choose Family, the discount will be applied to each additional family member in the shopping cart. Shows as "Family" rather than "Normal" in the Type column within the discount manager summary.

Sequential Camp Discount: Applies when events are "in a row" (e.g. Sign up for all 5 days and get 5th day fee).

Same Program: The Program associated with these products must be set on the Product Edit page. i.e. "Camps".

Same Team: Multiple cart items are the game Group (class/team/camp).

Same Customer: Multiple cart items are the same customer.

Universal: Discount applies to any product - DASH Support controls this option to apply the discount to any product without having to assign it on the product management level. 

Automatic: Discount applies to the product when it's added to a cart without entering a code. You still want to define a code for tracking, however. Again, be careful - automatic discounts can make class transfers and reversals tricky.

Stackable: Can this discount be combined with other discounts?

No Beginning Date: Select if you do not need to set a specific start date.

No Expiration Date: Select for discounts that do not expire.

Enabled: If a discount is not enabled, it cannot be applied to any product. Check here to 'turn-off' a discount.

Requires Specific Membership(s): Selected memberships required to qualify for this discount. 

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