Below is a list of Result Codes you may see when trying to Process a payment in DASH and what the Code means.
RESULT RESPMSG and Explanation
1 User authentication failed. Error is caused by one or more of the following:
Login information is incorrect. Verify that USER, VENDOR, PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant ID and USER is the same as VENDOR unless you created a Payflow Pro user. All fields are case sensitive. Invalid Processor information entered. Contact merchant bank to verify. "Allowed IP Address" security feature implemented. The transaction is coming from an unknown IP address. See PayPal Manager online help for details on how to use Manager to update the allowed IP addresses. You are using a test (not active) account to submit a transaction to the live PayPal servers. Change the host address from the test server URL to the live server URL.
2 Invalid tender type. Your merchant bank account does not support the following credit card type that was submitted.
3 Invalid transaction type. Transaction type is not appropriate for this transaction. For example, you cannot credit an authorization-only transaction.
4 Invalid amount format. Use the format: “#####.##” Do not include currency symbols or commas.
5 Invalid merchant information. Processor does not recognize your merchant account information. Contact your bank account acquirer to resolve this problem.
6 Invalid or unsupported currency code
7 Field format error. Invalid information entered. See RESPMSG.
8 Not a transaction server
9 Too many parameters or invalid stream
10 Too many line items
11 Client time-out waiting for response
12 Declined. Check the credit card number, expiration date, and transaction information to make sure they were entered correctly. If this does not resolve the problem, have the customer call their card issuing bank to resolve.
13 Referral. Transaction cannot be approved electronically but can be approved with a and submit a manual Voice Authorization transaction.
19 Original transaction ID not found. The transaction ID you entered for this
transaction is not valid. See RESPMSG.
20 Cannot find the customer reference number
22 Invalid ABA number
23 Invalid account number. Check credit card number and re-submit.
24 Invalid expiration date. Check and re-submit.
25 Invalid Host Mapping. Error is caused by one or more of the following:
You are trying to process a tender type such as Discover Card, but you are not set up with your merchant bank to accept this card type. You are trying to process an Express Checkout transaction when your account is not set up to do so. Contact your account holder to have Express Checkout added to your account.
26 Invalid vendor account. Login information is incorrect. Verify that USER, VENDOR, PARTNER, and PASSWORD have been entered correctly. VENDOR is your merchant ID and USER is the same as VENDOR unless you created a Payflow Pro user. All fields are case sensitive.
27 Insufficient partner permissions
28 Insufficient user permissions
29 Invalid XML document. This could be caused by an unrecognized XML tag or a bad XML format that cannot be parsed by the system.
30 Duplicate transaction
31 Error in adding the recurring profile
32 Error in modifying the recurring profile
33 Error in canceling the recurring profile
34 Error in forcing the recurring profile
35 Error in reactivating the recurring profile
36 OLTP Transaction failed
37 Invalid recurring profile ID
50 Insufficient funds available in account
51 Exceeds per transaction limit
99 General error. See RESPMSG.
100 Transaction type not supported by host
101 Time-out value too small
102 Processor not available
103 Error reading response from host
104 Timeout waiting for processor response. Try your transaction again.
105 Credit error. Make sure you have not already credited this transaction, or that this transaction ID is for a creditable transaction. (For example, you cannot credit an authorization.)
106 Host not available
107 Duplicate suppression time-out
108 Void error. See RESPMSG. Make sure the transaction ID entered has not already been voided. If not, then look at the Transaction Detail screen for this transaction to see if it has settled. (The Batch field is set to a number greater than zero if the transaction has been settled). If the transaction has already settled, your only recourse is a reversal (credit a payment or submit a payment for a credit).
109 Time-out waiting for host response
110 Referenced auth (against order) Error
111 Capture error. Either an attempt to capture a transaction that is not an authorization transaction type, or an attempt to capture an authorization transaction that has already been captured.
112 Failed AVS check. Address and ZIP code do not match. An authorization may still exist on the cardholder’s account.
113 Merchant sale total will exceed the sales cap with current transaction. ACH transactions only.
114 Card Security Code (CSC) Mismatch. An authorization may still exist on the cardholder’s account.
115 System busy, try again later
116 PayPal internal error. Failed to lock terminal number
117 Failed merchant rule check. One or more of the following three failures occurred: An attempt was made to submit a transaction that failed to meet the security settings specified on the PayPal Manager Security Settings page. If the transaction exceeded the
Maximum Amount security setting, then no values are returned for AVS or CSC.
AVS validation failed. The AVS return value should appear in the RESPMSG.
CSC validation failed. The CSC return value should appear in the RESPMSG.
118 Invalid keywords found in string fields
120 Attempt to reference a failed transaction
121 Not enabled for feature
122 Merchant sale total will exceed the credit cap with current transaction. ACH transactions only.
125 Fraud Protection Services Filter — Declined by filters
126 Fraud Protection Services Filter — Flagged for review by filters
Important Note: Result code 126 indicates that a transaction triggered a fraud filter. This is not an error, but a notice that the transaction is in a review status. The
transaction has been authorized but requires you to review and to manually accept the transaction before it will be allowed to settle.
Result code 126 is intended to give you an idea of the kind of transaction that is
considered suspicious to enable you to evaluate whether you can benefit from using the Fraud Protection Services.
To eliminate result 126, turn the filters off.
For more information, see the Fraud Protection Services documentation for your
payments solution. It is available on the PayPal Manager Documentation page.
127 Fraud Protection Services Filter — Not processed by filters
128 Fraud Protection Services Filter — Declined by merchant after being flagged for review by filters
132 Card has not been submitted for update
133 Data mismatch in HTTP retry request
150 Issuing bank timed out
151 Issuing bank unavailable
200 Reauth error
201 Order error
600 Cybercash Batch Error
601 Cybercash Query Error
1000 Generic host error. This is a generic message returned by your credit card processor. The RESPMSG will contain more information describing the error.
1001 Buyer Authentication Service unavailable
1002 Buyer Authentication Service — Transaction timeout
1003 Buyer Authentication Service — Invalid client version
1004 Buyer Authentication Service — Invalid timeout value
1011 Buyer Authentication Service unavailable
1012 Buyer Authentication Service unavailable
1013 Buyer Authentication Service unavailable
1014 Buyer Authentication Service — Merchant is not enrolled for Buyer Authentication Service (3-D Secure).
1016 Buyer Authentication Service — 3-D Secure error response received. Instead of receiving a PARes response to a Validate Authentication transaction, an error response was received.
1017 Buyer Authentication Service — 3-D Secure error response is invalid. An error response is received and the response is not well formed for a Validate Authentication
1021 Buyer Authentication Service — Invalid card type
1022 Buyer Authentication Service — Invalid or missing currency code
1023 Buyer Authentication Service — merchant status for 3D secure is invalid
1041 Buyer Authentication Service — Validate Authentication failed: missing or
1042 Buyer Authentication Service — Validate Authentication failed: PARES format is invalid
1043 Buyer Authentication Service — Validate Authentication failed: Cannot find
successful Verify Enrollment
1044 Buyer Authentication Service — Validate Authentication failed: Signature
validation failed for PARES
1045 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid amount in PARES
1046 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid acquirer in PARES
1047 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid Merchant ID in PARES
1048 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid card number in PARES
1049 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid currency code in PARES
1050 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid XID in PARES
1051 Buyer Authentication Service — Validate Authentication failed: Mismatched or invalid order date in PARES
1052 Buyer Authentication Service — Validate Authentication failed: This PARES was already validated for a previous Validate Authentication transaction
RESULT Values for Communications Errors
A RESULT value less than zero indicates that a communication error occurred. In this case, no transaction is attempted. A value of -1 or -2 usually indicates a configuration error caused by an incorrect URL or by configuration issues with your firewall. A value of -1 or -2 can also be possible if the PayPal servers are unavailable, or an incorrect server/socket pair has been specified. A value of -1 can also result when there are internet connectivity errors. Contact customer support regarding any other errors. For information on firewall configuration, see Chapter 2, “Downloading, Installing, and Activating.” Details of the response message may vary slightly from that shown in the table, depending on your SDK integration.
TABLE 6.3 RESULT values for communications errors
-1 Failed to connect to host
-2 Failed to resolve hostname
-5 Failed to initialize SSL context
-6 Parameter list format error: & in name
-7 Parameter list format error: invalid [ ] name length clause
-8 SSL failed to connect to host
-9 SSL read failed
-10 SSL write failed
-11 Proxy authorization failed
-12 Timeout waiting for response
-13 Select failure
-14 Too many connections
-15 Failed to set socket options
-20 Proxy read failed
Responses to Transaction Requests
RESULT Values and RESPMSG Text
TABLE 6.3 RESULT values for communications errors(Continued)
-21 Proxy write failed
-22 Failed to initialize SSL certificate
-23 Host address not specified
-24 Invalid transaction type
-25 Failed to create a socket
-26 Failed to initialize socket layer
-27 Parameter list format error: invalid [ ] name length clause
-28 Parameter list format error: name
-29 Failed to initialize SSL connection
-30 Invalid timeout value
-31 The certificate chain did not validate, no local certificate found
-32 The certificate chain did not validate, common name did not match URL
- 40 Unexpected Request ID found in request.
- 41 Required Request ID not found in request
-99 Out of memory
-100 Parameter list cannot be empty
-103 Context initialization failed
-104 Unexpected transaction state
-105 Invalid name value pair request
-106 Invalid response format
-107 This XMLPay version is not supported
-108 The server certificate chain did not validate
-109 Unable to do logging
-111 The following error occurred while initializing from message file: <Details of
the error message>
-113 Unable to round and truncate the currency value simultaneously