We will be updating our credit card processing system in phases to enhance PCI compliance, improve reliability and eliminate issues such as hanging authorizations.
We are reducing the number of network round trips. Client computers will no longer be communicating directly with PayPal. This will significantly reduce the impact to people who lose network connectivity or refresh the page during checkout. Un-captured authorizations (also known as hanging authorizations) could sometimes occur with these network problems or page refreshes. Hanging authorizations did not charge the customers, but they did display as pending on their account. In order to keep our PCI integrity, we have worked with PayPal to come up with a solution that will solve this problem.
The majority of the updates with this release are all happening behind the scenes and are highly technical. The overview of the changes are as follows:
- Removed the client computer to PayPal communication. This was the main cause of the hanging authorizations and the cause of slower transaction processing.
- Saving a card will no longer require a $1.00 authorization.
- We have added the permission Credit Card Reversal, which will allow the employee to reverse a payment to a new credit card.